Mack's Natural Reptile Food 50 ct. Waxworm

The Mack's Natural Reptile Food Large Live Waxworms provide perfect nutrition for your pet reptiles and free range poultry. These live treats for wild birds and fishing bait are guaranteed alive upon arrival. Worms packed with a 10% over-count to cover a small number of losses that may occur in shipping In the winter, the insects may feel cold to the touch and seem lethargic or even appear to be dead; Allow them to warm up slowly; Avoid putting them in a hot room or directly under a heat lamp as rapid temperature changes can be harmful; Insects will usually recover if given time to acclimate (sometimes it will take a few hours), even if they appear dead on arrival When insects are first received, they will probably have some degree of stress from shipping; Open all shipping boxes and remove the insects immediately upon arrival; In extreme winter temperatures, your shipment may arrive with heat packs; These help to keep the insects at a safe temperature during transit, but can cause overheating if packages are left closed up after delivery Do not refrigerate Store at room temperature Live insect orders ship Monday through Thursday Reptile food is guaranteed live upon arrival Common name: Waxworm; Scientific name: Galleria mellonella
This food is also used by many world class reptile breeders so you can be confident that you are giving your pet the very best food available.
All MackÕs Natural Reptile Food? is raised in a sanitary, healthy environment to ensure the best results possible.
We provide only the highest quality, which have been expertly raised and fed a highly nutritious diet to provide your reptiles with the optimal nutritional requirements.
With the best shipping record in the reptile business, you can be confident that your orders from us will arrive fresh and ready to feed your pets.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at whitepineproducts@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at whitepineproducts@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at whitepineproducts@gmail.com.